Originally broadcast October 18, 2007. Eriq is joined by Anne Stanton, the CRM Lady, to discuss options for managing customer relationships with various software tools. Part 2 of 2.

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Originally broadcast October 18, 2007. Eriq is joined by Anne Stanton, the CRM Lady, to discuss options for managing customer relationships with various software tools. Part 1 of 2.

Podcast: Play in new window | Download

Originally broadcast February 22, 2007. Anne Stanton joins Eriq to talk about Customer Relationship Management software for small businesses. Anne brings her years of expertise in the field of CRM software to discuss why CRM is important to small businesses and what to look for in a CRM software solution. Part 2 of 2.

Podcast: Play in new window | Download

Originally broadcast February 22, 2007. Anne Stanton joins Eriq to talk about Customer Relationship Management software for small businesses. Anne brings her years of expertise in the field of CRM software to discuss why CRM is important to small businesses and what to look for in a CRM software solution. Part 1 of 2.

Podcast: Play in new window | Download