Archive for Support
100311 Troubleshooting 101
Posted by: | CommentsOriginally broadcast March 11, 2010. Eriq discusses how to best work with your IT provider to solve key issues in the office. Part 1 of 1.
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090212 High Tech Layoffs and the Small Business
Posted by: | CommentsOriginally broadcast February 12, 2009. Eriq takes a look at reported layoff figured published at crn.com from a number of high-tech companies and ponders how those actions might or might not impact the small business across the US. Part 1 of 1.
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060308-02 Tech support horror stories
Posted by: | CommentsOriginally broadcast March 8, 2006. Eriq and Rhandi recount nightmare support issues that they’ve encountered to entertain and educate the listener. Hopefully you can learn from some of these stories and keep from causing your tech support additional grief. Part 2 of 2.
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060308-01 Tech support horror stories!
Posted by: | CommentsOriginally broadcast March 8, 2006. Eriq and Rhandi recount nightmare support issues that they’ve encountered to entertain and educate the listener. Hopefully you can learn from some of these stories and keep from causing your tech support additional grief. Part 1 of 2.
Podcast: Play in new window | Download