http://eoncall.com Web Site for the eOnCall Program Archives and Related Material Tue, 21 Dec 2010 14:31:24 +0000 en hourly 1 http://wordpress.org/?v=3.0.4 http://eoncall.com/2010/03/11/100311-troubleshooting-101/ http://eoncall.com/2010/03/11/100311-troubleshooting-101/#comments Thu, 11 Mar 2010 19:30:24 +0000 eOnCall http://eoncall.com/?p=669 Originally broadcast March 11, 2010. Eriq discusses how to best work with your IT provider to solve key issues in the office. Part  1 of 1.

]]> http://eoncall.com/2010/03/11/100311-troubleshooting-101/feed/ 0 http://eoncall.com/2009/02/12/090212-high-tech-layoffs-and-the-small-business/ http://eoncall.com/2009/02/12/090212-high-tech-layoffs-and-the-small-business/#comments Thu, 12 Feb 2009 23:24:02 +0000 eOnCall http://eoncall.com/?p=438 Originally broadcast February 12, 2009. Eriq takes a look at reported layoff figured published at crn.com from a number of high-tech companies and ponders how those actions might or might not impact the small business across the US. Part 1 of 1.

]]> http://eoncall.com/2009/02/12/090212-high-tech-layoffs-and-the-small-business/feed/ 0 http://eoncall.com/2006/03/08/060308-02-tech-support-horror-stories/ http://eoncall.com/2006/03/08/060308-02-tech-support-horror-stories/#comments Wed, 08 Mar 2006 13:33:09 +0000 eOnCall http://eoncall.com/?p=52 Originally broadcast March 8, 2006. Eriq and Rhandi recount nightmare support issues that they’ve encountered to entertain and educate the listener. Hopefully you can learn from some of these stories and keep from causing your tech support additional grief. Part 2 of 2.

]]> http://eoncall.com/2006/03/08/060308-02-tech-support-horror-stories/feed/ 0 http://eoncall.com/2006/03/08/060308-01-tech-support-horror-stories/ http://eoncall.com/2006/03/08/060308-01-tech-support-horror-stories/#comments Wed, 08 Mar 2006 13:31:25 +0000 eOnCall http://eoncall.com/?p=50 Originally broadcast March 8, 2006. Eriq and Rhandi recount nightmare support issues that they’ve encountered to entertain and educate the listener. Hopefully you can learn from some of these stories and keep from causing your tech support additional grief. Part 1 of 2.

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